CV Highlights

• Currently going through CS253 – Web Application Engineering and CS61A – Structure & Interpretation of Computer Programs
• Learnt basic Python, JavaScript, HTML, CSS on Codecademy.com.
• An independent, dedicated, efficient person. These attributes are proved through the series of courses I have taken or I am taking as of now independently through online platforms.
• Good Communication Skills, Presentation Skills, attitude towards leadership, authorisation and delegation, conflict resolution and negotiation and a very good team worker.

Professional Experience

Wingify Software Pvt Ltd

Support Engineer (Technical Support)

Job Responsbilities

• Answer customer queries over email / ticketing system
• Interact with our engineering team to get software issues and bugs resolved
• Occasionally interact with customers over Skype or telephone
• Contribute ideas to the team on how customers can be delighted

Educational Qualifications

Qualification	Board	Percentage / Grades	Year
S.S.C	G.S.E.B India	75.57%	2004
H.S.C (Science Stream)	G.S.E.B India	72.40%	2006
GDCA (Grad. Dipl in Computer Applications)	NIE (National Institute Of Engineering), Mumbai, India	A Grade	2008
B.Sc. (Hons) - Applied Accounting	Oxford Brookes University	2:1 – Upper Second Class Honours	2012
Chartered Accounting - ACCA	ACCA Glasgow, UK	Passed (1st Attempt)	2013

Independent Courses

• HTML & CSS for Beginners – Web Fundamentals – Codecademy.com
• Python – Fundamentals and Dynamic Programming - Codecademy.com
• JavaScript – Programming Basics, JS Apps and Build Games - Codecademy.com
• CS101: Introduction to Computer Science - Building a Web Crawler - Udacity.com
• CS50x – Introduction to Computer Science I – edX.org & Harvard University
• Calculus One - Ohio State University & Coursera.org
• Introduction to Finance - Coursera.org & University of Michigan

Technical Skills

• Operating Systems: DOS, Windows 98, Windows 2000, Windows XP, Windows NT, Windows Server 2003, Windows Vista, Windows 7, Macintosh Computers (OS X), Linux (Ubuntu, Fedora)
• Application Software: Office 97-2003; Office XP, Office 2007, Office for Mac 2011, iWork ’09, Sage Accounting Software, Sage 50 (Accounting Software), Excel 2003/2007 for Financial Modelling spreadsheets.
• Programming Skills:HTML, CSS, Python, JavaScript, learning C and C++

Certifications / Awards:

• Scored highest in ACCA P1 – Governance, Risk & Ethics exam – June 2012 session amongst full time international students at Kaplan Financial, London.
• Interviewed by ACCA for “international ACCA student in UK”, interview published in January 2012 edition of ACCA Student Accountant Magazine.
• Interviewed by ACCA for “international ACCA student in UK”, interview published in January 2012 edition of ACCA Student Accountant Magazine.

Personal Information:

• A young, determined hard and smart working person. I believe in task based roles and complete ownership of work.
• Languages Known:English, Hindi, Gujarati and Sindhi
• Hobbies:I love reading Finance and IT related books / magazines, playing Chess, swimming, listening music, surfing Internet, self-learning through e-courses.

Other Information

• Expected Salary:As per company standards
• Area of Interest:Software Development, Programming, Start-ups, Coding, App Development, Technical Support, Support Engineer, Customer Happiness, Client service, Investment Banking, Corporate Finance, Hedge Funds, Mergers & Acquisitions, Analyst, Equity Research, Business Analysis
• Joining Date:Immediate

Declaration

I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief.